This is likely to only be experienced on Windows operating systems, please try the steps below to negotiate a supported Sample rate for your connected audio device. Your device is not connected at a supported sample rate Your device does not support the minimum required sample rate (44,100khz)Ĭonnect an audio device that is able to support our minimum required Sample rate, check our What sound card sample rates does Serato Studio support? article for more information. You are attempting to use an ASIO device that is not connectedĬlose Serato Studio, connect the relevant device, then re-launch Serato Studio. If using a third-party device, consult that device's manufacturer user manual. If using Serato Studio compatible hardware, check our connection troubleshooting guides, for Windows or macOS.
You do not have the correct drivers installed for your device You may have seen one of the following two error messages in Serato Studio after connecting your audio interface or speakers to your computer, or when trying to select them as an Audio Output or Audio Input in Serato Studio:īelow is a list of possible reasons for the failed connection, as well as some suggested solutions:
Serato Studio needs to recognize your connected audio inputs and outputs correctly before it can utilize them.